Sierra Spectra LLC ("Sierra Spectra," "we," "us") operates the website at sierraspectra.com. This policy explains what information the site collects, why, and what we do with it.
The short version: the only information we collect is what you type into our contact form, and we use it solely to respond to your inquiry. We do not sell it.
Information you give us
When you submit the contact form on our site, we collect the information you enter, which may include:
- Your name
- Your email address
- Your phone number, if you provide one
- Your company or laboratory name, if you provide one
- The type of request, instrument manufacturer, and instrument model you select or enter
- The contents of your message
You can also reach us by phone or email without submitting anything through the site. If you do, we retain that correspondence in the ordinary course of business.
How we use it
We use the information you submit to:
- Respond to your service request, quote request, or question
- Prepare quotes, schedule service visits, and provide the services you ask for
- Maintain records of service history and correspondence
We do not use your information for automated advertising or profiling, and we do not add you to a marketing list from a service inquiry unless you ask us to.
Who we share it with
We do not sell or rent your personal information.
We share it only in these circumstances:
- Form processing. Our contact form is delivered by Formspree, which processes and forwards submissions to our email. Your submission passes through their systems.
- Email and business tools. Our email provider processes messages we send and receive, as with any business.
- Legal requirements. If we are required to disclose information by law, subpoena, or other legal process.
Analytics and cookies
This site does not set advertising cookies and does not run third-party analytics or tracking scripts.
The site loads the Inter typeface from Google Fonts. Google receives your IP address as part of serving that font file, as it would for any resource loaded from a third-party server. Google states that it does not use Google Fonts requests to create profiles of end users.
Our site is hosted on GitHub Pages. GitHub may log request metadata, including IP addresses, for security and operational purposes. See the GitHub Privacy Statement.
How long we keep it
We keep service inquiries and related correspondence for as long as needed to respond, to provide services, and to maintain reasonable business and service-history records. You can ask us to delete your information at any time using the contact details below.
Security
This site is served over HTTPS, and form submissions are encrypted in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as passwords, financial account numbers, or confidential data through the contact form.
Your California privacy rights
If you are a California resident, you may have the right to request that we:
- Tell you what personal information we have collected about you and how we have used and disclosed it
- Provide you with a copy of that information
- Correct inaccurate personal information
- Delete personal information we have collected from you
We will not discriminate against you for exercising any of these rights. To make a request, email info@sierraspectra.com with the subject line "Privacy Request." We may need to verify your identity before acting, typically by confirming details of a prior inquiry or service engagement.
We do not sell or share personal information as those terms are defined under the California Consumer Privacy Act, and we do not process it for cross-context behavioral advertising.
Children
This site serves laboratory and business customers and is not directed to children. We do not knowingly collect personal information from anyone under 16.
Links to other sites
Our site links to manufacturer and third-party websites we do not control. This policy does not apply to them; review their privacy policies separately.
Changes to this policy
If we change what this site collects or how we use it, we will update this page and revise the "Last updated" date above.
Contact us
Questions about this policy, or about information we hold:
Sierra Spectra LLC
Roseville, CA 95678
Email: info@sierraspectra.com
Phone: (833) 574-3772